We wrote about it lately, mobile operators in Myanmar have been running similar pricing and promotions when it comes to mobile Internet. Consumers are pushed to look at other factors of differentiation such as coverage and performance.
Saying that and knowing how difficult and complicated it is to evaluate mobile network performance, we have decided to go on a tour of Yangon, spotting very specific and popular locations and testing the mobile operator’s network performance on each location.
Disclaimer: this exercise does not aim to be a detailed benchmark on the mobile operator’s performance but a sneak preview into the Yangonite always-connected daily life.
Before getting to our first location, lets have a look at our test protocol.
Speedtest.net: the most famous speed test worldwide.
This is an excellent tool for a quick assessment on the network performance. Every operator in Myanmar hosts a speedtest server. That means that testing the operator against its own server results in testing its radio / transmission and core network, leaving the international IP transit aside.
Fast.com: Netflix speedtest
Netflix streaming service is available worldwide including Myanmar. The American entertainment company recently released a speed test against its own servers to help customers evaluating their ISP performance. As quality of experience is key for Netflix, this test will definitely be a good hint on the customer experience journey.
Our Home made tool: IiM v1
As we were unable to find a tool really fulfilling our needs, we decided to build one. The objective is to evaluate how long a customer would need to load a bunch of popular websites.
To tailor our test to the local customer experience, we picked the most popular sites in Myanmar according to Alexa.
This is the list:
- Google.Com
- Facebook.Com
- Youtube.Com
- Google.Com.Mm
- Yahoo.Com
- Channelmyanmar.Org
- Wikipedia.Org
- thithtoolwin.com
- xvideos.com
- goldchannelmovies.com
No big surprise in this top 10. The usual Google, Facebook, Youtube, a few local websites and a porn site. The same browsing pattern can be found all over the world.
Note: we removed pcloud.com from the list as it is a file sharing service and it did not seems relevant for our test bench.
We developed a small script that will load each site one by one and output the loading time.
We will soon release the script so our readers can run their own benchmark and share the results.
Combined these different tests and the results will certainly be close to the real customer experience.
Hey taxi, where do we go now?
For our series of locations, the objective is to live a typical customer day and to follow yangonite habits: a walk in a park, a busy day of work or a late drink in a crowded bar.
People’s Park
Weather is so great these days in Yangon. People’s Park is one of the top location to chill out on a lazy sunday afternoon. People are laying down here and there under the trees, sleeping, eating, flirting but also browsing.
What’s best than watching cat videos on Youtube or catching up on your favorite show on Pyone Play comfortably laying on the fresh grass of the People’s Park on a warm sunday…
Hopefully, our moment of true happiness will not be troubled by any stuttering or buffering so we can really let go and relieve the stress of the weekdays.
Ericsson study shows that Slow mobile buffering is as stressful as a horror show
A quick reminder of the forces in presence:
- Ooredoo 4G
- Telenor 3G
- MPT 3G
So lets start by the usual Speedtest.net:
We can already see some big differences here. Ooredoo is clearly the winner with a solid 11Mbps. This is definitely a good result for the Qatar-based operator but we would expect more from a 4G network.
Note that we were totally unable to perform the upload test. We don’t believe this is an issue with the network as the rest of the benchmark and our own customer experience were spotless but more likely an issue with the speedtest server.
Then comes MPT with a decent 5mbps speed. It is more than enough for web browsing and streaming (even in 720p). Good job MPT.
The big surprise comes from Telenor which is surprisingly weak in this location and really struggled to reach 1Mbps.
Fast.com results are pretty similar. By comparing speedtest.net and fast.com results, we can assess that there is no congestion issue at the IP Transit level. The main bottleneck remains (as often) the access layer.
Our homemade tool humbly named IiM v1
Once again, there is no match here and the winner is Ooredoo hands on. All the websites are loading smoothly on the operator network.
MPT is doing pretty good as well. It loads the sites just a bit slower than Ooredoo except for www.thithtoolwin.com where the public operator is even faster.
Telenor due to the lack of throughput available is lagging behind. In total, it takes 161s to load the 10 websites for the Norwegian operator versus 42s for Ooredoo and 55s for MPT.
In conclusion, this first contest has a clear winner: Ooredoo.
Ooredoo is the only 4G available operator of the match and definitely deliver the best performance. MPT with its 3G network was really close and finally Telenor was a huge disappointment at People’s Park.
There is still a lot of room for improvement for the three mobile operators. Ooredoo 4G shall be capable of delivering more throughput. We would also like to see MPT closer to 10mbps on 3G. And Telenor has a lot of work on the table to provide the park visitors a smooth Internet experience.
That is it for our first challenge. Stay tuned for the next location!
Herbert is a nom de plume.
I am an experienced telecom professional blogging about the fastest growing Internet market in the world: Myanmar.
I am just curious if contention ratio is something that affects the quality and speed?
May be ooredoo has fewer users, so lower contention ratio?
You are correct, usage (congestion) has a direct impact on performance. Speed on an empty network should be spotless. But that does not mean Telenor cannot do anything about it. If a cell is congested, the operator should increase the cell capacity. Through a software/hardware upgrade on the site serving the area. In last resort, by building a new site (capacity site) and reducing the neighboring cell radius.
Operating a mobile network is finding a good balance between usage/performance.
i am using iphone 6 and have tried all 3 telco, telenor avg 20mbps, MPT avg 5mbps, ooredoo 2mbps on 3g, 4g max 10mbps, i am wondering why most of your test showing telenor is the slowest one, i am testing by speedtest, telenor is the only telco i can streaming on football match at weekend, and btw i am staying yankin
Dear Macadamia,
We are pleased to see that you manage to reach 20mbps on Telenor 3G. It sounds excellent, we have not been able to achieve such speed so far. You are very welcome to upload your speedtest result with the location in the next comment so everyone can appreciate Telenor performance.
Please keep in mind that we only released 2 chapters of our Yangon Internet tour which is not sufficient to reach any conclusion. There is more to come. Telenor has been slightly unlucky with these tests but there is no doubt that the Norwegian operator will outperform competition on other locations.
Before starting the challenge, we were clearly under the impression that Telenor Internet was faster than MPT and Ooredoo.
Our benchmark has been extremely interesting so far as we clearly see that depending on the location, we can reach very different results and rankings. This is also a good opportunity for the operators to improve their services on these locations.
We will release a new chapter soon where Telenor is clearly demonstrating excellent speed. Stay tuned.
PS: Well received your email, we were not able to reply though as your email address does not look to be correct.
Hi, I am Glad you have seen my comment, by the way i cant upload my speedtest result because this comment box doesnt have any option to upload a photo
Hello, you can upload on https://postimage.org/ for example and paste the url
https://postimg.org/image/looosqtyl/
Excellent result indeed! We would love to see that in action. Where was this taken?
Yankin, so far i’ve been many places here most of it were 15-20mbps, this one 29mbps was at 6pm local time which was surprised me during the peak hour, MPT never more than 10 atleast in my test, and the worst is might drop to less than 2mbps when in peak hour, ooredoo i dont know what happened to them, they can just give 4g at half of telenor speed, but the good thing is now they have 40gb data pack at 50000ks which i can use on my netflix soon
I would say Macadamia is indeed lucky to have 20Mbps of speed. I too stay in yankin and for me all the 3 operators are same. So i have to opt for Myanmar Net as residential internet solution. Of the 3 lot, Ooredoo is the worst and Telenor & MPT are almost same.